Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.
Last Updated: April 18, 2026
This Shipping Policy outlines how we process, ship, and deliver orders for products purchased from candeesocks.com. By placing an order with us, you agree to the terms described below.
1. Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays) after payment is confirmed.
Orders placed on weekends or holidays will begin processing the next business day.
2. Shipping Methods & Delivery Times
We currently ship to addresses within the United States.
• Standard Shipping
Delivery time: 7-14 business days after fulfillment
Tracking information will be sent to your email once your order has shipped.
Please note that delivery times are estimates and may be slightly delayed during holidays, peak seasons, or unforeseen shipping carrier delays.
3. Shipping Costs
• We offer free standard shipping on all U.S. orders with no minimum purchase required.
• Any expedited or premium shipping options will be displayed at checkout if available.
4. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
Please allow 24–48 hours for the carrier to update tracking status.
5. Shipping Restrictions
We currently do not ship to:
• P.O. boxes
• APO/FPO/DPO addresses
• International destinations outside the United States
6. Lost, Stolen, or Missing Packages
• If your tracking shows delivered but you have not received your package, please contact your local postal carrier first.
• CandeeSocks is not responsible for lost or stolen packages marked as delivered.
• If your package is lost in transit, contact us at support@candeesocks.com within 7 days of the expected delivery date, and we will help resolve the issue.
7. Undeliverable & Returned Packages
If a package is returned to us due to an incorrect or incomplete address, refusal of delivery, or non-claim, we will issue a refund for the product cost only. Original shipping costs are non-refundable.
8. Contact Us
If you have questions about your shipment, please contact our customer service team:
Email: candeesocks@gmail.com
Website: candeesocks.com